Increase trial conversions and revenue retention. Automatically.

Winware identifies the product experiences that compel your customers to buy and renew. We then automatically drive your customers to those experiences so they buy and renew more often.

How we help

The Problem

You don't know which product experiences delight customers

You have a mountain of data on how customers engage with your product. But you lack actionable insights into which specific experiences correlate to better customer health scores and renewal rates.

our Solution

Use Machine Learning to uncover your best product experiences

Analyze your product usage data to identify the experiences that compel users to adopt and renew. And then push product usage recommendations to your users to drive adoption and renewals.

How it works

Gather and organize product usage data

Our Javascript tracking code records customers as they engage with your product.

Setup requires no integrations and just one hour of help from your product team.

We’re SOC2 certified, so your data is safe with us.

Generate insights and recommendations

Our machine learning software automatically finds the product features that correlate to customer renewals.

We do this by comparing the product experiences of those users that renew versus those that do not. For example, customers that build a dashboard are 12% more likely to renew.

We organize our insights into playbooks and group them by account and user. You can create different playbooks for different customer segments.

Close the loop with your customers and team

Use our in-app notification tool and your user engagement platform to automatically push playbook recommendations to your customers. This ensures they experience your best product features.

We share the same recommendations with account owners. This drives deeper customer engagement by letting your team know which product features to promote to each account.