Are your customers achieving their goals with your product?
When your customers use your product to achieve their goals, you get more
Here's how it works:
1. AI-generated product adoption playbooks for each customer goal
Winware's AI analyzes your product usage data and identifies which experiences positively impact achievement of each customer goal — without needing support from your data team.
Power your email drip messaging with Winware's AI recommendations, too.
Winware also syncs with your CRM to keep your account teams in the loop.
Use cases: Higher Free Trial Conversions, Increased Renewal Rates, Stronger Product Adoption, Higher NPS or Customer Success Scores.
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2. Monitor a customer's progress towards their goals
Winware automatically tracks if a customer uses the features that help them achieve their goals. Product adoption health scores along with specific recommendations can be exported to your CRM or CS tool.
Winware shows you how adoption of product experiences impacts Conversion Rates and Revenue vs a control group.
A/B test different product adoption playbooks with only a few minutes of work.
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3. Proactively help customers achieve their goals
Seamlessly integrate your existing marketing automation tools to push customers towards the features that will help them achieve their goals. Sync Winware with your CRM or CS tool to keep your account team in the loop.
- Email: Automatically trigger your email campaigns with Winware's AI recommendations
- CRM & CS tools: Keep your account teams in the loop
- In-app messaging: Trigger on-boarding flows and in-app messaging to guide users to critical product experiences
- Customer-facing playbooks: Winware creates a customer-facing playbook that is shown in-app and updates automatically based on a user's progress
Winware shows you how adoption of product experiences impacts Conversion Rates and Revenue vs a control group.
A/B test different product adoption playbooks with only a few minutes of work.
Want to chat more?
4. Align customer goals with your revenue KPIs
When your customers achieve their goals, you get better business results. Winware ingests your customers' stated goals, then tracks renewals and upgrades (by customer segment) for each goal.
Understand what your best product experiences look like
Know which customers to reach out to — and what to tell them
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No integrations. Start in minutes. SOC 2 secure.
Customer Success and Growth teams use Winware AI to:
Improve conversion by driving trial users to the product experiences that align with their goals.
Aligning product adoption to customer goals will reduce churn and increase expansion opportunities. Winware automatically monitor progress against each customer's goals and proactively pushes suggestions to your account team.
Automatically connect your onboarding experience to each customer's goals.
No developer support needed and SOC2 certified
In less than one hour, you can start analyzing product usage data by connecting your existing data lake and/or analytics tools, or implementing JavaScript.
- No waiting on data or reports from other teams
- No developer support needed after setup
- SOC 2 certified to keep your data safe
Seamlessly integrate with your existing revenue stack
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