How we help
The Problem
You don't know which product experiences delight customers
You have a mountain of data on how customers engage with your product. But you lack actionable insights into which specific experiences correlate to better customer health scores and renewal rates.
our Solution
Use Machine Learning to uncover your best product experiences
Analyze your product usage data to identify the experiences that compel users to adopt and renew. And then push product usage recommendations to your users to drive adoption and renewals.
How Winware Accelerates Revenue:
Step 1: Model Prospects who Convert
Winware's algorithm identifies the product usage differences between prospects who convert and those who do not. (In the example shown, prospects who Connect their Calendar are 13% more likely to convert.).
We organize these insights into Playbooks and group them by account and user. You can create different playbooks for different customer segments.
Setup requires no integrations and just one hour of help from your product team.
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Step 2: Clone Prospects who Convert
Winware then maps the conversion Playbook to all prospects. Our machine learning software automatically determines the product experience that will increase the probability of conversion for each user/account.
Step 3: Close the loop with your customers and team
Use our in-app notification tool and your user engagement platform to automatically push playbook recommendations to your customers. This ensures they experience your best product features.
We share the same recommendations with your team's account owner and sync with your CRM. This drives deeper customer engagement by letting your team know which product features to promote to each account.
Understand what your best product experiences look like
Know which customers to reach out to — and what to tell them
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