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Customer Experience Obsession
We believe that a great customer experience is at the core of product and business success. This can only come from a deep understanding of the customer's challenges and goals.
The amazing people behind our company
Investors and Advisors
What we believe
Transparency & Radical Candor
We believe open dialogue is the only way to build an exceptional customer experience. We empower teams with insight and deep knowledge of user behaviors so that we can continually build, problem solve, and innovate.
Reward Outcomes, Not Outputs
We focus on a team member's outcomes, not quantity of work outputs. Less may very well be more. Great products are not a race to deliver more features. Our team is aligned on achieving business outcomes for our customers, which requires cross-functional collaboration, research, iteration, and constant customer feedback.
Experiment. Learn. Iterate.
We love to experiment. We reward learning. We celebrate growth— and we celebrate experimentation failure as success so long as we learned and grew as a team. Our teammates are encouraged to think bold and not be afraid to fail.