JavaScript FAQ

About Winware

Winware offers survey capabilities so that its customers can capture feedback from the customer’s users on an opt-in basis.

Winware offers its customers a javascript that provides an opt-in survey capability on a website. Users who opt-in to a survey share their Name, Email, survey responses and potentially their social media information so that Winware can match survey responses to specific users and sales activities in its customers CRM tool or on Winware's backend. Winware stores all event data on Google Cloud. Data is encrypted both at rest and in transit. Winware’s javascript is also asynchronous, so it doesn’t impact page load.

Uses of Winware's JavaScript:

Winware offers its customers a JavaScript. Use of Winware's JavaScript is optional. The Winware JavaScript provides survey capabilities to its customers on their blog or website. Here is an example of how it works:

How does the JavaScript code snippet work?:

The Winware script is responsible for communicating with our API and handling user interactions with banner/modal and survey. Upon loading of the client's webpage, the script makes a request and awaits a response containing the survey details. If the survey is active, the script proceeds to render a survey banner on the client’s webpage. The script adds an event listener to the banner's button element. When the user clicks on the button, the script triggers the display of the survey. As the user interacts with the survey, their responses are captured and sent back to our servers.

Will the JavaScript code snippet impact my page loading or site navigation?

The Winware Javascript does NOT track any PII. However, to complete a survey, a User must share their name, email and potentially their social media information.. All users have the option to opt-out of any future communication following completion of the survey.

Does the JavaScript track Personally Identifiable Information?

To complete a survey, a User must share their name, email and optionally their social media information. All users have the option to opt-out of any future communication following completion of the survey.

Do I need to create tags for each piece of content or blog url?

No. You do not need to create tags for individual blog posts or pieces of content. The survey screener and questions is a one time set-up and it runs for all blog pages or content pieces where the JavaScript is deployed.

‍Contact us if you have any questions about how our JavaScript or overall product works.